Privacy Policy

Last Updated: 24/03/2025

At Aged Care Dentistry, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services.

1. Collection Of Personal Information

We collect personal information that you provide to us when you:

  • Book an appointment via phone, email, or our website contact form.
  • Enquire about our services or request information.
  • Provide feedback or communicate with our team.

The personal information we may collect includes your name, contact details (phone number, email address, postal address), medical history, health information, and other relevant details required for providing dental care services.

2. Use Of Personal Information

We use your personal information for the following purposes:

  • To provide dental care services, including assessments, treatments, and follow-up care.
  • To communicate with you about appointments, treatments, and general enquiries.
  • To maintain accurate medical records and comply with legal and regulatory requirements.
  • To improve our services and respond to your feedback.
  • To process payments and claims where applicable (e.g., DVA Gold Card holders).

3. Storage And Security Of Information

We take all reasonable steps to ensure your personal information is kept secure and protected from unauthorised access, loss, or misuse. We use secure systems to store personal information and regularly review our security practices to maintain data integrity.

4. Disclosure Of Personal Information

Your personal information may be shared with:

  • Healthcare professionals involved in your treatment (e.g., anaesthetists for IV sedation).
  • Third-party service providers that assist us with delivering our services (e.g., IT support).
  • Regulatory bodies if required by law or for compliance purposes.
  • Insurers and the Department of Veterans’ Affairs for claims processing when applicable.

We will not share, sell, or rent your personal information to third parties for marketing purposes.

5. Accessing And Correcting Your Information

You have the right to access the personal information we hold about you and request corrections if it is inaccurate, outdated, or incomplete. To do so, please contact us using the details provided below.

6. Your Consent

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

7. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated version will take effect from the date of publication.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Aged Care Dentistry
Phone: (08) 6558 1889
Email: info@agedcaredentistry.com.au
Address: 51 Alexander Drive, Menora WA 6050

 

This Privacy Policy complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Privacy Policy